2. Receive "Collection Box"
MyDressbox will dispatch a "Collection Box" to the address you supplied as soon as your order is processed.
Note: This is not the final "MyDressbox" box that we will return your cleaned, steamed wedding dress in. It's the "Transport" box that minimises the chance of your MyDressbox getting damaged in transit.
3. Pack and Return Collection Box
Place your Wedding Dress in the supplied bag, and follow the instructions to pack into the Collection Box. Once your wedding dress is safely packed according to instructions, drop the pre-paid Collection Box at your local AusPost collection point.
4. E-mail Notification: Wedding Dress Cleaning Process Starting
As soon as we receive your Wedding Dress we will notify you via email to let you know its arrived safe and sound. We'll email you again when we're about to clean your gown. Some wedding dresses need to be processed 2-3 times to remove stubborn stains!
5. Finishing Process
Your wedding dress is fully dried before being steamed, wrapped in acid-free tissue paper and carefully folded into your MyDressbox" Storage Box.
6. Email Notification: Your Dress is being returned to you
As soon as your Wedding Dress is in its MyDressbox, we will contact our courier company to arrange for it to be collected and returned to you.
MyDressBox is are wedding dress cleaning and preservation specialists servicing all major cities in Australia and New Zealand including Melbourne, Sydney, Perth, Brisbane, Adelaide, Canberra, Hobart, Gold Coast, Newcastle, Sunshine Coast, Wollongong, Geelong and many more.
7. That's It!
You can choose whether to put your Wedding Dress somewhere safe, or perhaps considering on-selling it.
If you love the service, please consider rating us on Facebook and Google! If you feel something didn't go right or wasn't 'spot on', please tell us so that we can address any issues you may have experienced and find ways to continue to improve our service!
